1. Usability

In the present cookie statement, (i) ‘we’ refers to: the Multi Masters Group and all its companies, with registered office in 2170 Merksem, Westkaai 11, tel. +32 3 644 55 55, e-mail:, and derived operations and (ii) ‘you’ refers to: any natural person using our websites and/or our online platform.

2. Storing cookies

We seek to inform you clearly on the way in which cookies are used on our websites and on how they are stored on your device (computer, tablet, smartphone, etc.) to make your visit of our websites more pleasant and to meet your needs and preferences better.

3. What are cookies and why do we use them?

Cookies are small data or text files placed and stored on your computer or mobile device when you visit a website. Cookies help us to optimize your visit of our websites by performing a number of useful tasks, like the improvement of security and general user experience. Using cookies, websites can remember which pages you have visited as well as your preferences (like the user name, language, font size and other preferences chosen). Thus, there will be no need for you to enter your preferences each time you visit a given website. Other cookies are designed for analytical purposes, e.g. to analyse website visitor numbers. There are also marketing cookies.

To ensure optimal use of our websites, it is therefore advisable to activate and/or accept cookies on your computer or mobile device. If cookies are not enabled, we will not be able to guarantee a problem-free visit of our websites, as your visit may be interrupted or slowed down, or some parts of our websites may prove to be inaccessible or unusable. If you nevertheless choose to delete or block cookies, you may do so through your browser settings.

Although most internet browsers accept cookies by default, you can remove cookies already placed and limit or block the placing of new cookies by changing your browser settings. The procedure to change browser settings is different for each browser. For more information on your browser settings, we refer you to or the “Help” menu of your internet browser.

Deleting or blocking cookies entails the need to specify again your preferences at each visit and that some parts of the website will not work (properly).

4. Which cookies are we using?

Our websites use session cookies (temporary cookies disappearing as soon as the browser is closed) and permanent cookies (cookies remaining on your computer even after your browser has been closed) for the following purposes:

Processes: Process cookies are needed for operating the website. They provide the services expected by you, like navigation, access to secure pages, etc. As the website would not work properly without them, process cookies are indeed essential.

Preferences: Preference cookies enable the website to remember your preferences, like language, font size, etc. Although they are not necessary, these cookies improve user experience, as they obviate the need to enter preferences at each visit.

Security: Security cookies are used for authentication purposes, to prevent log-in fraud, to protect user data, etc. These cookies are essential for our secure websites.

Advertising: Advertising cookies match the ads on a website with you, by collecting certain data on you, like the type of websites visited, the choices made by you there, etc. Such information determines which ads will appear. We cooperate with the following advertising partners, among others:

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
United States

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-7329
United States

Facebook Ireland Limited
4 Grand Canal Square
Grand Canal Harbour Dublin 2

Performance: Performance cookies collect information on the way you use our websites, i.e. the pages most frequently visited by you, your activity on the websites and how often you return to the websites. The data collected are usually anonymised and analysed (by Google Analytics) for statistical purposes, to improve the website and the user experience.

If you do not want Google Analytics to receive data on your visits of websites, you can download and install the Google Analytics Opt-out Browser Add-on.

5. Contact

We are the controller of your personal data. If you have further questions or comments after reading the present cookie statement, feel free to contact us using the contact information provided above. We will contact you within 30 days of your request.

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