Multi Masters Group is stepping up its investment in training and a strong HR policy. By further developing the MM-Academy, we give our employees even more opportunities to enhance their skills, ultimately improving the facility services we provide to our customers.
MM-Academy
Quality standards and legal requirements are becoming increasingly complex, making training more important than ever. Customer and market expectations, technology, standards and legislation are also constantly evolving. Through the MM-Academy, Multi Masters Group provides the right support to keep pace with these developments. In doing so, we invest in the future, anticipate relevant trends and take a proactive approach.
New digital and other skills are essential in a changing economy. By providing our employees with sufficient learning opportunities, we enable them to develop their skills, broaden and deepen their knowledge, and keep up with the latest developments. This personal growth strengthens their confidence and makes them more versatile. By investing in training, Multi Masters Group is therefore also investing in the future.
Mobietrain
To make learning even more engaging, the MM-Academy uses Mobietrain. This training app makes it possible to incorporate visual content such as images and videos. Short learning modules, covering topics such as the correct use of personal protective equipment (PPE), help employees refresh and reinforce their knowledge. Each module concludes with an assessment. The aim of Mobietrain is to provide employees with continuous training, keep safety front of mind and ensure that their knowledge remains up to date.
Continuous training
With Mobietrain, Multi Masters Group continues to invest in innovation and digitalisation, helping us keep pace with developments in the labour market. Mobietrain complements our other training methods, allowing employees to broaden, deepen and further develop their skills. Traditional training still plays an essential role. Interaction with employees, practical demonstrations and hands-on exercises remain indispensable.
Through tailored classroom training, we encourage this interaction between our various masters. By continuously training our employees, we can continue to deliver the level of service we promise our customers. Our training programmes focus on strategic needs while striking a balance between shared economic values and individual needs.
Multi Masters Group provides tailored training
Some examples include :
- Many of our Masters work with heavy machinery or perform jobs that involve frequent lifting. Our Ergonomics training focuses on physical strain and on keeping the back, neck and other parts of the body healthy.
- First aid is essential. Employees therefore receive basic First Aid training, including guidelines on basic resuscitation.
- The Minor Workplace Accident Analysis course focuses on smaller workplace incidents. What happened? How did it happen? And what can we do to prevent it from happening again? Small incidents can be warning signs of more serious risks, so they deserve proper attention too.
- Managers and supervisors play an important role in guiding and motivating employees in the workplace. Our Train the Trainer programme teaches them how to conduct toolbox meetings effectively, helping to make a direct impact on employees’ personal safety and health.
Hospitality is at the heart of Multi Masters Group’s training programmes
Friendliness, courtesy and anticipating customers’ needs are becoming increasingly important. Today, customers expect more than high-quality cleaning alone. They also value a positive, personal connection with facility services employees. That is why hospitality is a common thread throughout our training programmes. In this way, the MM-Academy helps foster sustainable partnerships, firmly rooted in the values and mission of Multi Masters Group.
