As Facility coordinator at Vivaldis Interim temp agency, Jan Michiels‘ (see image) duties include coordinating the cooperation with the external cleaning company. And that partner, that’s Cleaning Masters. The interim agency has been calling on our expertise in cleaning and glass washing since 2015. A successful cooperation, that much is certain. “Cleaning Masters is a sustainable partner for us that takes away our facility concerns,” it sounds.
A good start
For cleaning their 85 offices at 65 different locations across Belgium, temp agency Vivaldis Interim has been engaging Cleaning Masters since 2015. Our masters take care of the regular cleaning, but also the window cleaning. The start was right from the very first contact. “I immediately received a clear explanation about the cooperation. You immediately felt that things were professional but also welcoming,” says Jan.
“We have branches all over Belgium. They are all cleaned in the same way by Cleaning Masters.”
National coverage as a major asset for Vivaldis Interim temp agency
One of the great strengths of Cleaning Masters according to Jan, is its national coverage. At all offices across all sites, Cleaning Masters guarantees uniform and flexible service. “We have offices from the coast to the Ardennes. Our Ostend and Liège offices are more than 200 km apart and are all cleaned by Cleaning Masters. That removes a big worry for us.”
Familial and sustainable approach
What Jan has noticed during the cleaning and contact with our cleaning masters is that Multi Masters Group’s corporate values are also effectively present among the employees. “We really see that, you just feel it in the way they work. We notice that the familial and sustainable approach is really there. No-nonsense and hands-on. In fact, the masters who clean our offices do more than we expect. If they see something small that they can still fix, they will. In short, a concern removed.”
A partnership to build on
Sustainability and corporate social responsibility (CSR) is a common denominator between Vivaldis Interim and Multi Masters Group. A lot of sustainable initiatives are taken at the interim agency. A sustainable partner was therefore an absolute must for Jan. By this he means not only ecologically, but also in terms of cooperation. “A central point of contact and open communication, market-based prices, a quality service and flexibility on both sides. If these things are there, there is also a sustainable partnership.”